TERMS AND CONDITIONS
At PackLic, we are committed to delivering exceptional services while maintaining transparency and fairness. These Terms and Conditions are designed to protect the interests of both parties and ensure a smooth working relationship. If you have any questions or require further clarification, please don’t hesitate to contact us. Thank you for choosing PackLic for your packaging needs.
DEFINITIONS
In this document, the following terms shall have the following meanings:
- “Buyer” refers to the organization or individual purchasing Goods or services.
- “Goods” encompass the articles and services provided by PackLic.
- “Seller” refers to PackLic, your trusted packaging partner.
GENERAL
These Terms and Conditions are applicable to the sale and/or exchange of goods by PackLic, and they take precedence over any other terms and conditions, whether referenced, offered, or relied upon by the buyer. This includes any standard or printed terms presented by the buyer, unless the buyer explicitly states in writing, separately from such terms, a desire for those terms to apply, which must also be acknowledged in writing by PackLic.
Any amendments to these Terms of Service, including special terms of service agreed upon between the parties, are not valid unless agreed upon in writing by PackLic.
By creating a login account with PackLic or entering into a sale with PackLic, you express your agreement to all the terms of service outlined on this page, both now and in the future, as well as any relevant proposals sent by PackLic, as determined solely by PackLic.
PRICE AND PAYMENT
The price of goods shall be the Recommended Retail Price, with any agreed-upon discounts, unless otherwise specified in writing between the parties. The price does not include VAT or any other applicable costs.
Payment terms will be provided and explained by PackLic, typically through payment platforms such as PayPal, Stripe, Authorize.net, or by check. The offering of credit or partial payment via PayPal or other methods is solely at the discretion of PackLic.
In the event that the price or any part of it is not paid by the due date established by PackLic, PackLic reserves the right to take the following actions:
- Require payment in advance of delivery for any goods that have not been previously delivered.
- Refuse to deliver any undelivered goods, with no liability to the buyer for non-delivery or any delays in delivery.
DESCRIPTION
Any description provided for Goods is for identification purposes only and does not constitute a sale by description. The Buyer acknowledges that their decision to enter into the contract is not reliant on any description provided.
SAMPLE
If a sample of Goods is provided to the Buyer, it is understood that such a sample is representative in nature, and the final order may vary due to the creative and shipping processes. Samples and prototypes do not reflect the full quality assurance standards of final deliveries.
DELIVERY, CANCELLATION, AND REFUND POLICY
- Delivery of Goods: Unless otherwise specified in a written agreement, the delivery of goods by PackLic shall occur on or as close as possible to the date initially advertised by PackLic.
- Revisions: PackLic may, at its sole discretion, permit revisions to orders, although these revisions are not guaranteed and are subject to PackLic’s terms and conditions.
- Cancellation and Refunds: All sales made by PackLic are considered final. In the event that a buyer wishes to cancel an order after payment has been submitted and approved (e.g., through PayPal or other means), PackLic is not obligated to provide a refund.
- Customer Content Usage: Throughout all customer interactions, including live chat, email, phone, and other forms of communication, PackLic reserves the right to publicly publish and utilize customer reviews, photos, videos of final products, and other data provided by customers for advertising, emails, website, social media, or any other promotional purposes.
- Opt-In Communications: All form submissions received through PackLic’s website and other communication channels constitute explicit consent for the customer to be contacted by PackLic and to receive relevant communications from the company.
- Acceptance of Terms: Any form of interaction with PackLic, including but not limited to emails, live chat, phone calls, and payments, constitutes explicit acceptance of all the terms outlined in this policy. PackLic is authorized to publicly publish and promote all data provided during these interactions without requiring written or formal permission.
- Refund Policy: PackLic is not obligated to provide refunds to buyers at any point during a project, as all transactions are generally considered non-refundable unless otherwise determined at PackLic’s sole discretion. While PackLic may consider a standard refund of 50% of the payment price in some cases, all refund requests will be subject to approval or denial at PackLic’s sole discretion. No refunds are mandatory.
- Full Refund Consideration: In the event of a full refund request, PackLic may refund the requested amount, deducting any expenses incurred during the project, at PackLic’s sole discretion. This policy takes precedence over any other agreements made by PackLic elsewhere.
RISK
Risk in the Goods passes to the Buyer upon receipt or when the Goods are entrusted to or set aside for collection by the Buyer. The Buyer acknowledges full liability for changes in rankings or penalties related to their site in all instances, with no guarantees of specific results.
TITLE
Title in the Goods remains with PackLic until payment in full has been received.
LIMITATION OF LIABILITY
PackLic’s liability for any loss or damage shall not exceed the contract price. In cases of copyright infringement, PackLic’s maximum liability payment is $500, to be paid only if arbitration rules in favor of the opposing party.
INTELLECTUAL PROPERTY RIGHTS
Any Intellectual Property Rights arising from the performance of this Agreement shall become the property of the Buyer and/or end user of Goods, with PackLic taking necessary steps to ensure these rights are executed. PackLic does not claim accuracy or endorse any views or opinions expressed by Buyers.
FORCE MAJEURE
PackLic is not liable for delays or failures in performance due to events or circumstances beyond its control.
RELATIONSHIP OF PARTIES
No partnership or joint venture is established by these Terms and Conditions.
ASSIGNMENT AND SUB-CONTRACTING
The contract may not be assigned or transferred by the Buyer without PackLic’s written consent, while PackLic may assign or sub-contract as necessary.
WAIVER
Failure to enforce any Terms and Conditions shall not be considered a waiver, and all Terms and Conditions remain in effect.
SEVERABILITY
If any provision is held invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
GOVERNING LAW AND JURISDICTION
All legal proceedings will be held in the county and state designated by PackLic unless otherwise specified. This Agreement is governed by the laws of the United States, with exclusive jurisdiction in United States courts.